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Help

Frequently asked questions about Puzzlinho

How do I play the crossword?

Tap any white cell in the grid to select a word. Use the on-screen keyboard to type letters. Tap the same cell again to switch between Across and Down directions. Completed words turn green!

How do hints work?

Tap the lightbulb button to reveal a random letter in the current puzzle. You start with 10 hints and earn 2 more each time you complete a puzzle.

What puzzles are free?

The first 3 puzzles (General Easy, Medium and Hard) in each topic are free to play. Unlock all puzzles with a one-time purchase.

How do I restore my purchase?

If you have previously purchased Puzzlinho Premium, tap "Restore Purchases" in the footer of the home screen or on the unlock screen. Make sure you are signed into the same Apple ID used for the original purchase.

Is Puzzlinho safe for my child?

Yes! Puzzlinho is designed for children aged 6 and up. We do not collect any personal data, show any ads, or link to external websites without a parental gate. In-app purchases are protected by a grown-up verification step.

Does Puzzlinho need the internet?

No. Puzzlinho works completely offline. All puzzles are included in the app.

My progress was lost. What happened?

Game progress is stored on your device. If you uninstall and reinstall the app, progress will be lost. However, your premium purchase can always be restored using "Restore Purchases".

Contact Support

Still need help? Email us at support@puzzlinho.com and we'll get back to you as soon as possible.